1. Introduction Welcome to Exploring Wonders. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
2. Information We Collect Personal information (name, address, phone, email, emergency contacts); child information (name, date of birth, medical information, special needs, authorized pick-up persons); payment information; website usage data; and communication preferences.
3. How We Use Your Information To provide childcare services and care for your child; to communicate regarding enrolment, updates, and emergencies; to process payments and maintain financial records; to improve our services and website; and to comply with legal obligations.
4. Information Sharing and Disclosure We do not sell, rent, or trade your personal information. We may share information with service providers who assist our operations, when required by law, or in cases of medical emergencies or as required by child protection laws.
5. Mobile Information Privacy No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Data Security We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
7. Your Rights and Choices You may opt out of non-essential communications and withdraw consent where applicable.
8. Children’s Privacy We collect information only from parents or guardians for the purpose of providing childcare services. We do not knowingly collect personal data directly from children.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
10. Contact Us Questions or concerns? Contact us at info@exploringwonders.com.